SHIPPING & DELIVERY
🇳🇱 Netherlands: Order before 23:00 → delivered tomorrow
🇧🇪 Belgium: 3–7 days
🇩🇪 Germany: 3–7days
🇫🇷 France: 3–5 days
🌍 Other countries: 4–10 business days based on the destination.
For destinations with >5 calendar days, we display delivery in business days.
How Do I Track My Order
Once your order ships, you'll receive a confirmation email with a tracking link. You can also track your order from your account page.
Do You Ship International
Yes! We ship worldwide to most countries. Shipping times vary by location, and the estimated delivery date will be shown at checkout.
What If My Package Is Delay?
If your package hasn't arrived within the expected timeframe, please contact us with your order number and we'll investigate with the carrier.
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Processing TimeAll orders are processed within 1–3 business days. Shipping is unavailable on weekends and holidays. During peak order periods, shipping may be delayed by a few days.
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Shipping Rates & Delivery EstimatesShipping fees are calculated and shown at checkout.Standard Shipping: 5–10 business daysExpedited Shipping: 2–4 business daysDelivery delays may occur due to carrier failures or customs clearance.
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Shipment Confirmation & Order TrackingA shipping confirmation email with tracking numbers will be sent after dispatch. Tracking information will be activated within 24 hours.
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Customs, Duties, and TaxesAll customs fees, tariffs and sales taxes are borne by the customer. Our brand is not responsible for any additional charges incurred after shipment.
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DamagesWe are not liable for goods damaged or lost in transit. For damaged orders, please contact the logistics provider to submit a claim, and keep original packaging and defective products for verification.